Intersound Guitars – Terms and Conditions

Important Legal Notice

These terms are posted here by Intersound Guitars (“Intersound Guitars”, “we”, “our” or “us”). We are the owner of the site, located at (“website”) and these terms apply to the entire contents of this website. You, the website visitor (“you” or “your”) and your use of this website are subject to these terms, so please read them carefully. Your continued use of this website indicates that you accept these terms in full.


Access and Availability

This website is intended for use in the United Kingdom only and we do not claim that this website or any part of it is appropriate for use outside of the United Kingdom.

By accessing any part of this website, you shall be deemed to have accepted these terms in full. If you do not accept these terms in full, then you must leave this website immediately.

We try to keep this website available 24 hours a day: however, we will not be liable if for any reason this website is unavailable at any time or for any period.



We may revise these terms at any time by updating them and re-posting them here. You should check to see if these terms have been revised from time to time because they are binding on you in their current form and in any revised form once posted here. Other terms relating to the use of specific parts of this website may be posted at other locations (“specific terms”); for example, terms that apply to the use of Intersound Guitars’s online shopping facility. If there is any conflict between specific terms and these more general terms then the specific terms will take precedence over these terms.


Private Use and Non-Commercial Use

When visiting this website you are welcome to print hard copies of the material found on it for non-commercial teaching and educational purposes, and for your own lawful, personal, non-commercial use. All other copying, whether in electronic, hard copy or other format, is not allowed. We allow you to access this website on the condition that you do not reproduce, transmit, publicly perform, distribute, adapt, translate, modify, bundle, merge, share or make available to any person, or create derivative works of any material located on this website, or use it for commercial purposes, without our prior written consent.

Any use of material found on this website other than in accordance with these terms is not allowed and will be in breach of these terms. If you are in breach of these terms then your permission to use this website will automatically terminate and you must immediately leave this website and destroy any downloaded or printed extracts from this website.


Incorrect Information

While we try to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to any products, services or any prices displayed, at any time and without notice. The material on this website may be out of date, and we make no commitment to update such material.

The material contained at this website is provided ‘as is’ without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for these terms, might have effect in relation to this website.


Link to and from other Websites

Links to third party websites on this website are provided solely for your convenience. If you decide to use these links, you leave this website. We have not reviewed any of these third party websites and we do not control and are not responsible for these websites or their content. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.

If you would like to link to this website, you may only do so, unless otherwise agreed with us in writing, on the basis that you link to, but do not replicate, the home page of this website, and subject to the following conditions:

  • You do not remove, distort or otherwise alter the size or appearance of the marks or any other trade marks appearing on this website.
  • You do not create a frame or any other browser or border environment around this website.
  • You do not in any way imply that we are endorsing any products or services.
  • You do not misrepresent your relationship with us nor present any other false information about us.
  • You do not otherwise use any of the marks or any other intellectual property displayed on this website without express written permission from us.
  • You do not link from a website that is not owned by you unless you have the written permission/authority of the owner of that website to do so.
  • Your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.


Limitation of Liability

Intersound Guitars, any other party (whether or not involved in creating, producing, maintaining or delivering this website) and any of its officers, directors, employees, or agents exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website. In so far as we are able to do so we exclude liability for any and all direct, indirect or consequential loss or damages that result from your use of this website.

Nothing in these terms shall exclude or limit our liability for:

  • death or personal injury caused by our negligence
  • fraud
  • misrepresentation as to a fundamental matter
  • any liability which cannot be excluded or limited under applicable law.

If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.


Data Protection Statement

We are committed to a policy of protecting the rights and privacy of individuals using our website. Any personal information that we collect from you is collected and used fairly, stored safely and securely and not disclosed to any third party unlawfully. For more information please see our Privacy Policy.


Other General Terms

These terms constitute the whole agreement and understanding between Intersound Guitars and you in relation to your use of this website and they supersede any previous written or oral agreements made between you and Intersound Guitars with respect to this website.

We may assign, transfer or otherwise sub-contract any of our obligations, benefits or rights under these terms to any third party but you may not.

If any provision of these terms is found by a court to be invalid, you agree that such provision shall be deemed substituted by an alternative provision so as to give effect to the original intentions of Intersound Guitars and you and the remaining provisions shall remain in full force and effect.

These terms shall be governed by and construed in accordance with English law and any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the English courts.



We aim to fully comply with all EU and UK Distance Selling and Consumer Regulations.

You are offered 14 days to fully inspect our products and check their suitability, just as you would in our shop but in the comfort of your own home!

If you wish to cancel your purchase or return a product just let us know via our email or telephone. Once we have confirmed the procedure, you can send the product back to us at your expense.

We promise to acknowledge agreed returns on receipt and deal with them promptly.

Our returns policy does not affect your statutory rights. For more information please see our separate refund and returns policy.


Cookie Policy

Like other websites, Intersound Guitars uses ‘cookies’ that enable it to operate and to provide an understanding of how the website is being used.

What are Cookies?

Cookies are small text files that are stored on your browser. They allow information about your visit to be recorded, and enable websites to recognise a user (anonymously) based on the information stored in the cookie.

Cookies can either be ‘session’ based, where they are deleted after each visit (and are generally used in order for the site to operate), or ‘persistent’, where the cookies last for a longer, defined period.

Cookies can either be ‘first party’, which means they are set by the owner of the website you’re on, or ‘third party’ where they are set by a third party service provider whose service is being used as part of the website you’re on.


What information is collected and how do Cookies work?

No personal information is collected in the cookies we use, so this information is anonymous, and cookies don’t harm your computer. If you’d like to learn more about cookies and how they operate, a good site to visit is


What happens if Cookies are blocked?

You are free to choose to block the cookies on our website and on other websites that you use. If you block cookies, this would prevent us from using cookies to store information about your visit to our site.

Blocking cookies can have an impact on the functionality and operation of our website. Additionally, if we’re unable to measure how the website is being used by our visitors, it makes it much harder to improve the way the site works – an essential part of operating a website today.


Your use of the site and how to control Cookies

If you’re not happy with the way we use cookies, then you should not use the site, or you should refer to a resource such as in order to either delete any cookies or to change your browser settings so that you block cookies.

Your browser’s Help function should also show you how to do this. We are working on other ways to help ensure we’re clearly showing how our website operates and allowing you to make an informed choice about using the site and the cookies that the site uses.

We sometimes embed photos, videos, and other multi-media content, onto our website from sites such as YouTube. When you visit a web page that contains this type of embedded content, you may be presented with a cookie directly from those sites. Intersound Guitars does not control these cookies, and you should check those websites for details about these cookies and the privacy policies of these organisations.

We also use ‘social sharing’ buttons on the website which make it easy to share our web pages on social networking sites such as Facebook and Twitter. These buttons may also present a cookie (to enable the sharing functionality and to allow these sites to measure button usage), which come directly from those sites. Again, Intersound Guitars does not control these cookies, and you should check those websites and the organisations’ privacy policies for details.

If you have any questions about our terms and conditions, cookies, privacy, returns or this website, please email us at